Reports to:
Programme Manager
Direct reports:
None
Accountabilities
This role will be responsible for ensuring the delivery of the ‘QR codes powered by GS1’ programme on behalf GS1 UK, with a specific focus on leading & maintaining high levels of communication across a diverse range of stakeholders.
Key responsibilities:
Programme Management:
- Develop & maintain detailed programme plans, including milestones, timelines and resource requirements.
- Regularly connect with project leads to understand progress and ensure actions are completed:
- Effectively address unforeseen challenges with a solutions-oriented mindset.
- Maintain the risks and issues log, capturing potential risks and monitoring mitigation plans.
- Support project managers in navigating changes in project scope, schedule and resources & ensure relevant stakeholders are kept informed.
- Regularly communicate programme updates and solicit feedback from stakeholders.
Communication Planning & Execution:
- Publicly promote and act as an ambassador for GS1 UK. Advocating what we do and how we help solve industry challenges.
- Build & implement comprehensive communication plans to support the delivery of the programme both internally (UK team, Global office and other MO’s) and externally (members, partners and other key stakeholders).
- Create and deliver internal communication strategies that foster engagement in the programme.
- Work with the retail & partnerships team to generate ideas that improve the communication, awareness and understanding of QR powered by GS1 to the retail sector, including using compelling cases studies.
- Proactively grow our clear and cohesive value proposition for QR powered by GS1: Identify & develop key messages and target audiences for external stakeholders, and work with Marketing to agree channels, timing and execution to maximise effectiveness of communication.
- Create ‘QR powered by GS1’ content for events, including: creating impactful presentations, managing partner attendance/involvement & messaging, working with marketing to ensure key audiences are targeted with tailored messaging.
- Develop and lead webinar programme.
- Ensure all communications align with the company’s brand guidelines.
Stakeholder Engagement:
- Build and maintain strong relationships with internal and external stakeholders.
- Work with retail and partnerships team to develop an approach for engagement activities that supports the strategic focus of the programme. Planning, organising and recording engagements in a structured way.
- Represent the GS1 UK in Global forums, promoting best practice and sharing back learnings from other markets with the Programme Board.
Person specification:
Background and experience
Essential:
- A good understanding of the retail value chain, consumer challenges and digitalisation opportunities.
- Proven track record of working collaboratively within cross-functional teams to deliver against strategic plans.
- Knowledge of the retail sector, their partners and trading communities.
- Fully conversant in the key trends affecting retailers and their communities and able to articulate how the adoption of key GS1 standards would add value.
- Digital bias with experience in how to embrace digital, technology & innovation to meet the needs of consumers.
- Demontrable experience in producing clear action plans and successfully delivering against them.
Desirable:
- Commercial and business development experience.
- Project management experience.
- Communications experience.
Personal strengths and style:
- Excellent planning, time management and organisational skills.
- Exceptional written and verbal communication skills.
- Proactive, enthusiastic and committed – a can-do attitude.
- Able to engage, communicate and influence effectively with a broad range of internal and external stakeholders.
- Highly collaborative, good at working within a cross-functional matrix team.
- Comfortable with ambiguity - able to deliver despite uncertainty and readily adapt to new information.
- Able to synthesise & evaluate information to provide clear and consistent messaging across all stakeholders.
- Strong prioritisation – focused on the tasks that deliver the most impact.
- Professional - ethical, honest and respectful.