Contact us

Contact us

We’re here to help you, whatever your question.

Whether you’re a member, you’re thinking of joining, or you just have a few questions, our support team will be happy to help you.

Our support team is available from Monday to Friday between 9:00am and 5:00pm. We’re closed on Saturday and Sunday.

Call us

Call our member support team on freephone 0808 178 8799 or +44 (0) 20 7092 3501.

Email us

Email us at and we’ll aim to get back to you within two working days.

Other enquiries

For press enquiries email us at and for employment opportunities email us at or check out our careers section.

How to find us

Hasilwood House
60 Bishopsgate

Connect with us on social media

Frequently asked questions

Frequently asked questions (FAQs)

Get answers to some of our most commonly asked questions.