Head of QR

Reports to:

Director of industry engagement

Direct reports:

  • QR engagement manager
  • QR relationship manager
  • QR programme coordinator

Accountabilities

GS1 UK’s purpose is to harness the power of standards to transform the way people work and live. To support this purpose, this role will be accountable for delivering the “next generation of barcodes” programme on behalf of GS1 UK. To work across UK businesses (large and small), legislators, partners and other key stakeholders to drive forward new thinking, change, innovation and collaboration – positioning GS1 standards as a key enabler of business progress and performance.

GS1 was created for industry by industry to enable businesses to solve common challenges in the world of retail. In 1973 GS1 was born from our first innovation – the barcode which drives trillions of pounds through the economy daily and is used across the globe 10 billion times per day. In inventing the barcode, GS1 gave industry the power to uniquely identify individual products, and this is the ultimate prerequisite for all big data and analytics across several sectors which remain crucial to driving business strategy today.

Today we continue our journey working across the UK economy – including retail, healthcare and construction - helping industry address new opportunities and challenges. Most excitingly we are working across industry on the biggest innovation of the 21st century – the next generation of barcode.

This role will be accountable for liaising with stakeholders internally to deliver the vision, strategy and priorities, and work externally across different industries to move businesses forward on their journey. This will include:

  • owning and delivering the vision and strategy for taking the next generation of barcodes to UK industry
  • bringing the “next generation of barcodes” vision to the industry at scale
  • engaging with a wide range of industry stakeholders to drive success

Key responsibilities:

  • Strategic intent – Deliver the team’s agreed vision, strategy and priorities to achieve organisational objectives. This will include ensuring all activities and roles are aligned to our strategic goals, driving focus of effort through clear use cases with supporting evidence, liaising with the partner team to amplify adoption through partners, ensuring global alignment, and aligning QR strategy with strategic investments.
  • Collaborative leadership - work with a cross organisational team to ensure alignment with the (relevant) market strategy, taking accountability for the execution and delivery of the plan. Enable other teams to succeed and progress. Develop relationships and advocacy with our key members around the long-term strategic vision for different sectors.
  • Reporting - responsible for delivering agreed programmes and KPIs from the overall QR and GS1 UK operating plan. Provide insightful and timely reports to relevant governance groups and chair the QR programme board.
  • Team management – manage the QR team in line with GS1 UK’s performance management approach. Monitor overall performance of team, ensuring deliverables and objectives are met.
  • Measuring adoption – develop go to market strategies to deliver key KPIs and milestones. Execute at pace. Measure adoption by prioritising intervention and measuring the effectiveness of interventions.
  • Value opportunity development – identify and define value opportunities of the QR programme. Liaise with other function for enhancing the member value proposition, including exploring options and providing recommendations to governance on opportunities for additional services.
  • Raising awareness – act as an ambassador advocating our purpose and how we solve industry challenges. Enhance GS1 UK’s brand positioning, increasing its relevance within the key strategic sectors through relevant, targeted networking and collaboration with key top of mind issues.
  • Champion standards - understand the requirements of UK businesses and the macro conditions that affect them. Identify realistic opportunities for growth in GS1 standards and application across industry. Build effective relations with credible thought leaders and external providers/partners.
  • Engage and collaborate – identify key influencers, bring industry stakeholders together, define business case (ROI) and execute industry strategies. Manage the portfolio of all relevant QR projects in every sector. Hold others to account for delivery and have an action and output focused approach to delivery.

Person specification:

Background and experience
Essential:
  • Experience of delivering complex programmes, working and influencing cross functionally and managing and delivering high profile projects at scale
  • Has a bias for action and delivery against clearly agreed action plans
  • Solid experience spent working with FMCG – experience working within a branded manufacturer essential
  • Extensive knowledge across different sectors, their partners and trading communities
  • Consumer facing experience understanding the needs of the end consumer
  • Digital bias with experience in how to embrace digital, technology & innovation to meet the needs of consumers
  • Fully conversant in the key trends affecting retailers and their communities and able to articulate how the adoption of key GS1 standards would add value
  • Proven track record of working collaboratively within cross-functional teams to deliver against strategic plans
Desirable:
  • Commercial and business development experience
Personal strengths and style
  • Able to engage and communicate effectively with a broad range of internal and external stakeholders
  • Ability to make decisions and lead progress though clear and consistent messaging across all stakeholders
  • Ability to create and build long term relationships with stakeholders in the industry
  • Ability to remain focused on core value propositions and deliver
  • Able to effectively performance manage and mentor a team
  • Excellence - strive to deliver beyond expectations
  • Professional - ethical, honest and respectful
  • Collaborative - building partnerships through open communications
  • Passion for progress – ability to excite and inspire