Having trouble with your GS1 barcodes working on Amazon?
There may be a number of different reasons why your barcodes are not being accepted by Amazon. Please take a look at our troubleshooting fixes in our FAQ section.
Contact us
If you are unable to find the answer to your queries in the support or FAQ section please contact our member support team. They are here to support our members in any aspect of their membership, and provide guidance on the application of our standards.
Contacting the team
You can email us at support@gs1uk.org – we aim to respond to all emails within 2 working days. Or call us on freephone 0808 178 8799 or alternatively call 020 7092 3501.
Our team is usually available:
Monday to Thursday from 9:00am to 5:00pm
Friday 9:00am to 4:30pm
Saturday and Sunday we are closed
Corporate contact details
GS1 UK
Hasilwood House
60 Bishopsgate
London
EC2N 4AW
T: +44 (0)20 7092 3500
How to find us
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GS1 UK partners
Find a GS1 UK approved partner to find products to meet your business needs
Our healthcare portal
Learn the benefits our GS1 standards are providing for the NHS
Annual Review 2019-2020
Navigating the opportunities of a new landscape