Having trouble with your GS1 barcodes working on Amazon?
There may be a number of different reasons why your barcodes are not being accepted by Amazon. Please take a look at our troubleshooting fixes in our FAQ section.
If you are unable to find the answer to your queries in the support section or our FAQ section please contact our member support team. They are here to support our members in any aspect of their membership, and provide guidance on the application of our standards.
There may be a number of different reasons why your barcodes are not being accepted by Amazon. Please take a look at our troubleshooting fixes in our FAQ section.
You can email us at support@gs1uk.org – we aim to respond to all emails within 2 working days. Or call us on freephone 0808 178 8799 or alternatively call 020 7092 3501.
Monday to Thursday from 9:00am to 5:00pm
Friday 9:00am to 4:30pm
Saturday and Sunday we are closed
GS1 UK
Hasilwood House
60 Bishopsgate
London
EC2N 4AW
T: +44 (0)20 7092 3500
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