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Contact us

If you are unable to find the answer to your queries in the support or FAQ section please contact our member support team. They are here to support our members in any aspect of their membership, and provide guidance on the application of our standards.

Contacting the team

You can email us at – we aim to respond to all emails within 2 working days. Or call us on freephone 0808 178 8799 or alternatively call +44 (0) 20 7092 3501.

Our team is usually available:

Monday to Friday from 9:00am to 5:00pm
Saturday and Sunday we are closed

Corporate contact details

Hasilwood House
60 Bishopsgate

T: +44 (0)20 7092 3500

How to find us