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The Perfect Order industry guidelines

Best practice guidelines for the order-to-cash process that deliver efficiency and simplicity

You’ll find all the guidelines here in one place, as they are written and approved by industry. Together they will unlock over £100 million of costs by dealing with avoidable issues in the retail grocery supply chain – by removing manual intervention and enabling an automated, paperless order-to-cash process with end-to-end traceability.

The minimum requirements for in-bound logistics for retailers and suppliers industry guidelines

The first guidelines from the Perfect Order programme cover the move phase: when the order is assembled by the supplier and shipped to the retailer.

These guidelines set out the minimum requirements for in-bound product preparation and receipt for deliveries from suppliers to retailers, within the ambient and fresh product categories.

The guidelines cover the following processes:

  • Consumer unit barcode: Type, placement and scannability
  • Traded unit barcode: Type, placement and scannability
  • Pallet label: Content, design and placement
  • Advanced Shipping Notice (ASN): Content, format and timing
  • Delivery documentation: Content
  • Driver and vehicle standards: Pallet loading, multi-drop, timeliness of deliveries, occupational health and safety

The guidelines were created by the Perfect Order working group and published in November 2016, following a period of industry consultation.

Read the minimum requirements for in-bound logistics for retailers and suppliers

What next

Many leading retailers and suppliers already comply with these minimum requirements – but only when there is industry-wide adoption will the benefits become apparent. As a first step you need to review the guidelines and understand your current level of compliance. And if you need help, then contact us.

Read more about the Perfect Order working group and how to get involved