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Our culture

We know that we are in business because of you

With more than 52,000 members relying on us, service excellence is at the core of what we do. 

Our aim is to be experts in everything we do. This means we want to know everything about the sectors we work in – retail, apparelfoodservice and healthcare – and of course everything about our standards and the technology and services that rely on them. 

Don’t just take it from us, this is what our members say:

It was so refreshing to deal with a customer service team who seem to be on the same page as the customers and are there to help. Straight forward, clear instructions and even some extra advice given for the future.”

CN Creative Ltd

GS1 UK staff take the time to understand what is troubling people and go through each step so that I knew exactly what I needed to know.”

Funky Feline

Sparked ideas, discussion and debate enabling us to understand how EDI would benefit the supply chain.”