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Customer benefits

There are huge benefits to be gained from automating each stage in the order-to-cash process

  • It's faster, significantly increasing transaction speeds and reducing delivery lead times
  • It's more accurate, minimising human intervention and rekeying of data, meaning fewer delivery errors
  • It's cheaper, as fewer human resources are required, errors are eliminated and time is saved in the ordering and delivery processes
More benefits of EDI
  • Accounting processes and accountability are improved as all messages with your suppliers are tracked and stored
  • More efficient processes as the early availability of information means manual work can start earlier in the day
  • Improved communication in different languages through use of common codes and reduced manual processes
  • Reduced product wastage through fewer incorrect deliveries and a step towards a paperless supply chain
  • Harmonised processes with your suppliers reduces complexity in the supply chain, making it easier to start trading with new suppliers
Benefits of using EDI for orders
  • Automated ordering helps you issue orders to your suppliers faster, enabling faster fulfilment
  • Automated ordering means your suppliers can respond quickly if they can't deliver as requested, so you know what to expect
  • Improved stock visibility helps your suppliers to accurately tell you when your order will be fulfilled
  • Automated ordering enables greater flexibility and more frequent ordering and therefore delivery of products
Benefits of using ASNs when receiving deliveries
  • More efficient warehouse management system 
  • ASNs help enable traceability along the entire supply chain
  • A single identifier and barcode on each pallet greatly reduces potential errors from scanning multiple barcodes
  • Mixed pallets are quickly identified, allowing more efficient scheduling and receiving
  • An ASN can tell you what type of truck is delivering the goods, helping you plan your receiving process in advance
  • Including shortfalls from ASN messages in your forecasting enables improved stock availability
  • Reduced gatehouse processing enables efficient unloading planning, so you can receive more deliveries or reduce the number of lanes
  • Vehicles can be fast tracked in an unloading queue if they contain the required goods to meet an urgent order
  • ASNs can help track all assets associated with the shipment of products such as pallets, returnable transport items, roll-cages, dollies, etc
Benefits of confirming deliveries using EPODs
  • Using EPODs means you can tell your supplier about any delivery discrepancies more quickly 
  • EPODs allow more accurate invoicing as they can be generated against the actual received goods rather than the original order - reducing invoice disputes
Benefits of using EDI for invoices
  • Automated invoicing means you will receive invoices more efficiently
  • Automated invoicing enables easier three or even four way matching between the order, the ASN and the EPOD - which means a more accurate invoice
  • This speeds up invoice validation and reduces disputes
  • Admin resources are freed up to be utilised elsewhere

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Cost savings

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