Contact us
For help with bar code, account, membership or website queries.
- Try our Questions answered for solutions to your problem
- Go to Become a member if you are interested in joining us and require further details
- Try our Tutorials to get you started with bar coding and selling online
- Find out how you can share your product data with your trading partners using
TrueSource
Service team opening hours: Monday to Friday - 8:30am to 5:30pm
Phone us
For the most immediate response call our service team on:
- Freephone - 0808 178 8799 or alternatively call - 020 7092 3501
Email us
We aim to respond to emails within 2 days but for a more immediate response please phone us using the relevant number above. For existing member queries where possible, please remember to include your account number.
Email us at webfeedback@gs1uk.org
How to find us
If you would prefer to write to us, are paying an invoice, returning one of our application forms, need our postal address or require directions go to How to find us